Privacy Policy
Alps Alpine Europe GmbH (hereinafter referred to as "we" or "ALPS ALPINE") takes your privacy seriously. This Privacy Policy ("Policy") sets out how we collect, process, share, and protect personal information.
Personal data ("Data") means any information relating to an identified or identifiable natural person.
ALPS ALPINE is committed to protect your privacy. Any personal information that you provide while using this website will only be used in accordance with this policy.
A. DATA CONTROLLER
The data controller within the meaning of the General Data Protection Regulation ("GDPR") is Alps Alpine Europe GmbH (ALPS ALPINE), Ohmstraße 4, 85716 Unterschleißheim, Germany.
B. DATA PROTECTION OFFICER
You can contact our Data Protection Officer by regular mail at Ohmstraße 4, 85716 Unterschleißheim or by e-mail to datenschutz.eu@alpsalpine.com.
C. TYPE, PURPOSE AND STORAGE PERIOD OF THE DATA
Below we inform you about the type of data, the various purposes for which it is collected, the intended storage period, as well as the legal basis on which the processing is based.
I. GENERAL VISIT TO OUR WEBSITE
When you visit the ALPS ALPINE website, we collect a limited amount of personal data (such as the time and duration of your visit, the hyperlinks that you clicked which brought you to our website and the hyperlinks on our website which link to other websites, the pages you visit, the browser you use, geographical data such as your location and your preferred language) necessary for the management and operation of the website.
With your consent, we also collect other personal data, for example to optimise the user experience on our website or for analytical and statistical purposes. We therefore ask you to read ALPS ALPINE cookie policy when you visit our website. The cookie policy explains what cookies are, what cookies we use and how you can change your cookie preferences.
II. REGISTRATION
When registering with us, you can contact ALPS ALPINE through various forms, each for a different purpose: contacting us via the contact form, filling in a form on our website (e.g. demo requests) or asking us questions by e-mail. In these cases, we receive information such as your first name, last name, e-mail address, telephone number, job title, areas of interest or industry, address details (street, number, postcode, city, country), the product you are interested in, the number of assets that need to be tracked and other personal and/ or contact details.
The information will be deleted either when you revoke your consent or de-register from our portal. Under the double opt-in and to secure your consent, we will send you an e-mail to your pre-registered e-mail address in which we will request you to confirm your consent (Art. 6 para. 1 a) GDPR). We will store the IP address, date, and submission time of the online form as well as the IP address, date, and time of confirmation of the double opt-in e-mail for a minimum of 3 and beyond that, only to the extent necessary for defending against legal claims.
III. NEWSLETTER
Furthermore, you can subscribe to our newsletter in which we will inform you about our company and our products. The data you provide for this purpose during the double opt-in, such as (1) first/last name and (2) e-mail address, will be used by us exclusively to provide this service and within the scope of your consent (Art. 6 para. 1 a) GDPR). Under the double opt-in and to secure your consent, we will send you an e-mail to your pre-registered e-mail address in which we will request you to confirm your consent (Art. 6 para. 1 a) GDPR). We will store the IP address, date, and submission time of the online form as well as the IP address, date, and time of confirmation of the double opt-in e-mail for a minimum of 3 and beyond that only to the extent necessary for defending legal claims.
You may revoke your consent at any time without incurring any costs other than the transmission costs according to the basic rates (e.g. Internet provider costs), e.g. via the "Unsubscribe" link contained in each e-mail.
For more information on how to assert your rights, please refer to the "Your Rights" section of this Privacy Policy. Regarding your objection or any request for deletion, please refer to the "Objection to Advertising" section.
The newsletter is sent by Mailchimp, which acts as a processor for ALPS ALPINE. Access to the information by Mailchimp based in the US cannot be ruled out, so that the corresponding EU standard contract (appropriate guarantee for data processing in non-European countries) has been concluded. The processed data is also protected via pseudonymization.
IV. OBJECTIONS TO ADVERTISING
If you no longer want to receive the newsletters, object accordingly and thus revoke your consent, we reserve the right to include your personal data in a blacklist. This shall ensure that our team or service providers will no longer send you any unsolicited advertising. Our legal basis is the legitimate interest in safeguarding your rights and complying with data protection regulations to keep this blacklist. This data will be kept until you expressly revoke the objection to advertising in writing (Art. 6 para. 1 f) GDPR).
Unsubscribe from the newsletter.
V. CONTACT OPTIONS
You can contact us and share your concerns via a contact form. By entering and clicking the "send" field, you allow us to collect the data listed below, to process your request and to store it until the purpose is achieved (Art. 6 para. 1 a) GDPR).
(1) Name, (2) e-mail address, (3) telephone number, (4) country, (5) content of the message and (6) company name.
The same applies to all data that you voluntarily submit to us via e-mail. However, if you have any data protection related concern, please reach out to our Data Protection Officer directly to ensure your concerns are processed as fast as possible.
VI. EMBEDDED CONTENT AND DISCLOSURE OF PERSONAL DATA TO THRID PARTIES
GENERAL
In order to improve the attractiveness of our website and to be able to offer you a comprehensive range of services and information about ALPS ALPINE Asset Tracking Solutions, we embed third-party content on our website and transfer your IP address to them for this purpose (Art. 6 para. 1 f) GDPR). If you have accounts with the individual providers, it may be possible to assign you directly to your account.- EMBEDDED VIDEOS
Under the following links you can find out about the data protection notices of the individual third-party providers. Content from YouTube: With the YouTube player, we integrate videos from its YouTube channels or videos from other providers into the website. To Google's privacy policy:
https://support.google.com/youtube/answer/2801895?hl=de
D. WHO HAS ACCESS TO MY DATA?
We have a legitimate interest in using the following processors to ensure the functionality of our website (Art. 6 para. 1 f) GDPR).
I. CREATION AND MAINTENANCE
For the creation and maintenance of the website we use the Hypercode GmbH, Vogelsanger Straße 56, 50823 Köln, Germany, In principle, personal data is not accessed or stored by them. This is only done in exceptional cases, for example if this should be necessary in connection with the rectification of technical problems. In these cases, data will only be stored to the extent and for the duration that is necessary to solve the technical problems. A data processing agreement with them in accordance with Art. 28 GDPR has been concluded.
II. HOSTING
Our website is hosted by DigitalOcean Holdings Inc. so that personal data stored on our platforms is transmitted to these processors or their servers. A data processing agreement with them pursuant Art. 28 GDPR has been concluded.
E. COOKIES
When you visit our websites, we collect certain information by automated means, using cookies. We may also use other technologies such as pixel tags, browser analysis tools, server logs and web beacons for similar purposes and we may include them on our sites, in marketing e-mail messages or our newsletter, affiliated websites etc., to determine whether messages have been opened and links clicked on.
The Cookie policy, which is available here, aims at informing you about the use of cookies by ALPS ALPINE.
F. YOUR RIGHTS
I. RIGHT TO INFORMATION (Art. 15 GDPR)
You have the right to know to which extent we process your personal data.
If processing takes place, we can provide you with the following information upon request:
- the purpose for which the personal data is processed;
- the categories of personal data that are processed;
- the categories of recipients to whom the your personal data have been or will be disclosed;
- the planned duration of the storage of your personal data, or, if no specific information is available, criteria for determining the duration of storage;
- the existence of the right of rectification or erasure of your personal data, a right to restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- all available information on the origin of the data, if the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation and to what extent appropriate safeguards are in place for security in accordance with Art. 46 GDPR. You have the right to obtain one copy of the personal data that is the subject of the processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you submit the application electronically, the information must be provided in a common electronic format, unless otherwise stated. The right to receive a copy must not adversely affect the rights and freedoms of other persons and the right to information does not exist if the information would reveal information that must be kept secret by law or by its nature, in particular because of the overriding legitimate interests of a third party.
II. RIGHT TO RECTIFICATION (Art. 16, 19 GDPR)
Upon request and with undue delay, we will correct and complete any inaccurate personal data we store from you. Additionally, we will forward your request to any recipient to whom your personal data has been disclosed, unless this proves impossible or requires a disproportionate effort. Upon your request, we will inform you about the recipients.
III. RIGHT TO ERASURE ("RIGHT TO BE FORGOTTEN") (Art. 17, 19 GDPR)
You have the right to the erasure of your personal data without undue delay if one of the following grounds applies:
- Your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 a) GDPR or Art. 9 para. 2 a) GDPR and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
- Your personal data has been unlawfully processed.
- The deletion of your personal data is necessary to fulfill a legal obligation under European Union law or the law of the Member State to which we are subject.
- Your personal data has been processed in relation to the offer of information society services pursuant to Art. 8 para. 1 GDPR.
Your request will be forwarded to every recipient to whom your personal data has been disclosed unless this proves impossible or requires a disproportionate effort. We will inform you about these recipients at your request. Please note that there is no right to deletion if we are legally obliged to process it or if we require the processing of your personal data for the purpose of establishment, exercise, or defending legal claims.
IV. RIGHT TO RESTRICTION OF PROCESSING (Art. 18, 19 GDPR)
Furthermore, you may request the restriction of the processing of your personal data under the following conditions:
- if you dispute the accuracy of your personal data for a period enabling us to verify the accuracy of the personal data;
- the processing is unlawful and you refuse the deletion of the personal data and instead request the restriction of the use of the personal data;
- we no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
- if you have objected to the processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether our legitimate reasons outweigh your reasons.
If the processing of your personal data has been restricted, such data may only be processed with your consent or for the purpose of asserting, exercising, or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted. We will forward your request to any recipient to whom the personal data has been disclosed, unless this proves impossible or requires a disproportionate effort, and will inform you of these recipients at your request.
V. RIGHT TO DATA PORTABILITY (Art. 20 GDPR)
Pursuant to Art. 20 para. 1 GDPR:
- The processing is based on: (i) consent pursuant to Art. 6 para. 1 a) GDPR or Art. 9 para. 2 a) GDPR or (ii) a contract pursuant to Art. 6 para. 1 b) GDPR and
- The processing is carried out using automated procedures, and
- The rights and freedoms of other persons are not affected by this, and
- Upon your request, we will transfer your personal data to you or another controller (as far as technically possible) in a structured, generally customary, and machine-readable format.
VI. RIGHT TO OBJECT (Art. 21 GDPR)
Insofar as the processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object at any time to the processing of your personal data for reasons arising from your situation.
This also applies to profiling based on these legal bases. We will then no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defending legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling insofar as it is connected to direct advertising.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. In the context of the use of information society services, notwithstanding Directive 2002/58/EC, you have the option of exercising your right to object by means of automated procedures using technical specifications. You also have the right to object, for reasons arising from your particular situation, to the processing of your personal data which is carried out for statistical purposes pursuant to Art. 89 (1) GDPR.
At your request, your personal data will be deleted, in accordance with your right to erasure and under the conditions set out above.
VII. RIGHT TO WITHDRW CONSENT (Art. 6 (1) a), 7 GDPR)
In the event that the processing is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing on the basis of the consent before its withdrawal.
VIII. AUTOMATED DECISION-MAKING IN INDIVIDUAL CASES, INCLUDING PROFILING
You have the right not to be subject to a decision based solely on automated processing, including profiling, that has legal effect on you or that similarly affects you.
This does not apply if the decision:
- is necessary for the conclusion or performance of a contract between us
- is permitted by European Union or Member State legislation to which we are subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms and your legitimate interests or
- was made with your express consent.
However, these decisions may not be based on specific categories of personal data pursuant to Article 9 (1) GDPR, unless Article 9 (2) (a) or (g) of the GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.
We take appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express your position and to challenge the decision.
IX. RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY (Art. 77 GDPR)
If you believe that ALPS ALPINE has breached its obligations under the General Data Protection Regulation or the national data protection regulations applicable to you, you have the right, in addition to national remedies, to lodge a complaint with a supervisory authority, in particular at your usual place or residence, at your workplace or at the place of the alleged infringement.
G. CONSEQUENCES OF NOT PROVIDING DATA
You are not legally obliged to provide us with your data. However, if this provision is required to provide a service, we cannot provide the corresponding service to you without the data being transferred.
H. CHANGES TO THIS POLICY
The Policy may change from time to time by updating this page. You should therefore check this page from time to time to ensure that you agree to the changes. Subsequent essential changes in content will be communicated accordingly.
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